Privacy Policy

Effective Date: September 28, 2026

This Privacy Policy describes how Info Byte IT Services ("we", "us" or "our"), operating the website at https://ibitsweb.com/, collects, uses, stores, shares and protects the personal information of visitors and registered members ("you"). We are committed to protecting your privacy and being transparent about our data practices, in line with the General Data Protection Regulation (GDPR) and applicable local data-protection laws. Please read this policy carefully before using the Site.

By accessing or using this website (including creating an account, asking a question, posting content, registering on the shop, placing an order or contacting us), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties, as described below.

a) Information you provide directly

  • Account registration: name, email address and a securely-hashed password when you register on our Q&A community or online shop.
  • Public profile: display name, bio, photo and any other details you choose to add to your public profile.
  • Content you submit: questions, answers, comments, reviews, and any content you upload to the community or leaderboard.
  • Contact messages: your name, email address, phone number and the contents of your message when you use the contact form.
  • Shop & order details: name, phone number, delivery address, order history and payment reference details when you place an order.
  • Support tickets: details you submit through our ticketing and support-chat tools.

b) Information collected automatically

  • Device & usage data: IP address, browser type, operating system, referral source, pages visited, time spent on the Site, and interactions.
  • Cookies: We use cookies and similar technologies to keep you logged in, remember your shopping cart, and store your preferences. You can control cookies through your browser settings.
  • Analytics: aggregated, privacy-friendly usage statistics (e.g. via server logs or analytics tools) that help us understand how the Site is used so we can improve it.

c) Information from third parties

  • Social logins: if you sign in using Google or Facebook, we receive your name and email address (subject to the provider's consent screen).
  • Payment processors: when you make a purchase, our payment partners (e.g. Razorpay / PayU) share payment-confirmation details with us. We do not store your full card number.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and public profile.
  • To publish, moderate and manage community content (questions, answers, comments, leaderboard).
  • To process, fulfil and deliver orders, including digital products and downloads.
  • To respond to your enquiries, contact messages and support requests.
  • To provide, maintain and improve the website, its features and its content.
  • To send transactional messages such as order confirmations and email verification links.
  • To monitor and prevent abuse, fraud, spam and security incidents.
  • As permitted by law, to display advertising (e.g. Google AdSense) and to measure its effectiveness.

3. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process personal data on the following legal bases:

  • Performance of a contract — to operate your account and fulfil your orders.
  • Legitimate interests — to provide, secure and improve our servicescars and prevent fraud.
  • Consent — for marketing, non-essential cookies and personalised ads, which you may withdraw at any time.
  • Legal obligation — where we are required to do so by law.

4. Cookies & Advertising

We use cookies to run and maintain the Sitebio, and third-party advertising partners such as Google AdSense may use cookies to serve relevant ads and measure their performance. Google's use of advertising cookies enables it to serve ads based on your prior visits to this and other websites. You may opt out of personalised advertising by Google by visiting the Google Ads Settings page. Please review Google's Privacy Policy for more information.

5. Sharing & Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

  • With service providers who help operate the site (hosting, payment processing, email delivery, analytics) under appropriate safeguards.
  • With advertising partners (e.g. Google AdSense) as described above, under their own privacy policies.
  • With law enforcement or regulators where required by law or to protect the rights and safety of others.
  • In connection with a merger, sale or transfer of all or part of our business.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements. Account data you delete is removed promptly; content you post publicly may remain visible in community pages unless removed through our moderation process.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten").
  • Restrict or object to certain processing.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time, where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us via the details below. We will respond within one month. We may ask you to verify your identity before fulfilling your request.

8. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS, securely-hashed passwords, CSRF protection and restricted admin access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.

10. Contact Us

For any questions about this Privacy Policy or your data, you may contact us:

  • Email: infobyteitservices@gmail.com
  • Phone: +91-8602270413
  • Address: C-39 Lokmanya CHS Gol Chowk Rohinipuram Raipur

We may update this policy from time to time. The latest version is always available at: https://ibitsweb.com/privacy-policy